Limited Manufacturer’s Warranty

(A Vaughan-Bassett Collection)

Artisan & Post® furniture is crafted with pride in the USA using solid hardwoods and time-honored woodworking techniques. Vaughan-Bassett stands behind the quality of its materials and workmanship with the following Limited Warranty.

1. Warranty Coverage

Vaughan-Bassett warrants to the original residential purchaser that Artisan & Post® furniture is free from defects in material and workmanship under normal household use.

Solid Wood Furniture

• Lifetime Limited Warranty
  Covers defects in materials and workmanship of solid wood components for as long as the original owner owns the product.

Case Goods & Structural Components

• 1 Year Limited Warranty
  Covers structural integrity, joints, and assembly under normal residential use.

Hardware (drawer glides, hinges, pulls)

• 1 Year Limited Warranty
  Covers functional defects under normal use.

 

2. What This Warranty Covers

This warranty covers:

• Manufacturing defects
• Structural failures due to faulty workmanship
• Defective materials used in production

At its discretion, Vaughan-Bassett will:

• Repair the defective part, or
• Replace the defective part or product, or
• Provide a replacement of equal value if the original item is no longer available

 

3. Natural Characteristics of Wood (Not Defects)

Artisan & Post furniture is made from solid hardwood, and natural variations are expected and celebrated. The following are not considered defects and are not covered under warranty:

• Wood grain variations
• Knots, mineral streaks, or color variation
• Expansion or contraction due to humidity or temperature
• Slight movement, checking, or hairline cracks
• Distressing or hand-applied finish variations

These characteristics are inherent to genuine solid wood furniture and contribute to its unique beauty.

 

4. What Is NOT Covered

This warranty does not cover:

• Normal wear and tear
• Damage caused by misuse, abuse, neglect, or improper care
• Damage from exposure to extreme heat, cold, moisture, or direct sunlight
• Scratches, dents, or stains after delivery
• Commercial, rental, or hospitality use
• Improper assembly or unauthorized repairs
• Acts of nature (floods, fire, earthquakes, etc.)

 

5. Care & Maintenance Requirement

Proper care is required to maintain warranty coverage:

• Maintain normal indoor humidity (35%–55%)
• Avoid placing furniture near HVAC vents or direct sunlight
• Use coasters, placemats, and protective pads
• Clean only with approved wood furniture cleaners
  (No harsh chemicals, abrasives, or alcohol-based cleaners)

 

6. Warranty Claim Process

To initiate a warranty claim, the original purchaser must provide:

• Proof of purchase (invoice or receipt)
• Clear photographs of the issue
• Description of the defect

Claims must be submitted through the authorized retailer from whom the furniture was purchased.

 

7. Limitation of Liability

This warranty is limited to repair or replacement only. Vaughan-Bassett shall not be liable for incidental or consequential damages, including but not limited to loss of use or inconvenience.

This warranty gives you specific legal rights, and you may also have other rights which vary by state.

 

Crafted with Integrity. Built to Last.

Artisan & Post® by Vaughan-Bassett Furniture