Privacy Policy, Cookie Policy & Data Rights

The DFW (Designer Furniture World)

Last Updated: 01/11/2026

"The DFW (Designer Furniture World)”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, shared, stored, and protected when you visit or transact on www.thedfw.com (the “Website”).

By accessing or using this Website, you expressly agree to the practices described below. If you do not agree, please discontinue use.

1. COMPANY DETAILS

Business Name: The DFW (Designer Furniture World)
Website: www.thedfw.com
Address: 23 Bergenline Avenue, Westwood, NJ 07675
Phone: 201-358-1556
Customer Service Email: info@thedfw.com

2. SCOPE & APPLICABILITY

This Policy applies to:

• Website visitors
• Customers and purchasers
• Trade accounts, designers, builders, and hospitality clients
• Business partners and vendors
• Marketing communications
• Customer service interactions

This Policy applies only to information collected through The DFW (Designer Furniture World) platforms and does not apply to third-party websites, vendors, manufacturers, logistics partners, or payment processors.

3. INFORMATION WE COLLECT

A. Information You Provide Voluntarily

We may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Order and transaction details
• Trade or business credentials
• Communications with The DFW (Designer Furniture World)
• Account login details (if applicable)

B. Automatically Collected Information

We automatically collect:

• IP address
• Browser type and device identifiers
• Operating system
• Pages visited, time spent, click behavior
• Referring URLs
• Approximate location data
• Cookies and tracking identifiers

C. Trade & Business Data

For trade or B2B accounts:

• Company name
• Tax or resale documentation
• Project-related data
• Purchase history and account status

4. PAYMENT INFORMATION

The DFW (Designer Furniture World) does not store full payment card numbers.

All transactions are processed through PCI-DSS compliant third-party payment gateways. The DFW (Designer Furniture World) disclaims responsibility for the privacy, security, or data handling practices of payment processors.

5. HOW WE USE INFORMATION

We use information to:

• Process and fulfill orders
• Communicate order status and service updates
• Provide customer support
• Verify identity and prevent fraud
• Improve Website performance and functionality
• Personalize content and marketing
• Administer trade programs and business accounts
• Comply with legal and regulatory requirements
• Protect The DFW (Designer Furniture World)’s rights, property, and operations

The DFW (Designer Furniture World) does not sell personal information for monetary consideration.

6. COOKIES, ANALYTICS & TRACKING TECHNOLOGIES

(Cookie Policy)

The DFW (Designer Furniture World) uses cookies, pixels, tags, and similar technologies to:

• Enable core Website functionality
• Analyze Website performance
• Improve user experience
• Deliver targeted advertising
• Conduct remarketing and conversion tracking
• Detect fraud and abuse

Platforms May Include (but are not limited to):

• Google Analytics
• Google Ads
• Google Merchant Center
• Meta (Facebook / Instagram)
• Email marketing platforms
• Fraud-prevention tools

These third parties may collect data according to their own privacy policies.

You may manage cookies through your browser settings. Disabling cookies may affect Website functionality.

7. MARKETING & COMMUNICATIONS CONSENT

By:

• Creating an account
• Placing an order
• Subscribing to emails or SMS
• Interacting with ads or promotions

you consent to receive:

• Transactional communications
• Service notifications
• Marketing emails or promotions (where permitted by law)

You may opt out of marketing communications at any time by using unsubscribe links or contacting info@thedfw.com. Transactional messages are mandatory and cannot be opted out of.

8. INFORMATION SHARING & DISCLOSURE

We may share information with:

• Vendors and manufacturers (order fulfillment)
• Shipping and logistics partners
• Payment processors
• Marketing and analytics providers
• IT, hosting, and security vendors
• Legal authorities when required

We may also disclose information:

• To enforce our Terms & Conditions
• To prevent fraud or security threats
• To protect The DFW (Designer Furniture World)’s legal rights
• In connection with a merger, acquisition, or sale of assets

9. DATA RETENTION

The DFW (Designer Furniture World) retains personal information:

• As long as necessary for business operations
• To comply with legal, tax, and regulatory obligations
• To resolve disputes and enforce agreements

Aggregated or anonymized data may be retained indefinitely.

10. DATA SECURITY

The DFW (Designer Furniture World) uses reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute protection.

By using this Website, you acknowledge and accept this risk.

11. USER RIGHTS & ACCESS REQUESTS

Depending on your jurisdiction, you may request:

• Access to your personal data
• Correction of inaccurate data
• Deletion of certain data (subject to legal obligations)
• Opt-out of marketing communications

Requests must be submitted to info@thedfw.com.
The DFW (Designer Furniture World) reserves the right to verify identity before processing requests.

12. CHILDREN’S PRIVACY

The DFW (Designer Furniture World) does not knowingly collect personal information from individuals under 18 years of age. Any such data discovered will be deleted promptly.

13. INTERNATIONAL USERS

The DFW (Designer Furniture World) operates in the United States. If you access the Website from outside the U.S., you consent to the transfer, storage, and processing of your data in the United States, where privacy laws may differ.

14. CALIFORNIA & U.S. STATE PRIVACY RIGHTS (CCPA / CPRA)

Where applicable:

• The DFW (Designer Furniture World) does not sell personal information
• Users may request disclosure, correction, or deletion of data
• Users will not be discriminated against for exercising privacy rights

Requests may be sent to info@thedfw.com.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, The DFW (Designer Furniture World) shall not be liable for:

• Unauthorized access beyond reasonable control
• Acts or omissions of third-party providers
• Data breaches despite reasonable safeguards
• Indirect, incidental, or consequential damages

16. CHANGES TO THIS POLICY

The DFW (Designer Furniture World) may update this Policy at any time without prior notice. Updates are effective immediately upon posting. Continued use constitutes acceptance.

17. CONTACT INFORMATION

The DFW (Designer Furniture World)

23 Bergenline Avenue
Westwood, NJ 07675
Phone: 201.358-1556
Service Email: info@thedfw.com